Parents had an insurance policy with this company since 2007, in 2016 they send a letter and say they are dropping them from insurance due to "change of risk." They simply told me they would not cover the home due to it being vacant and getting ready to sell. They stated they did not cover vacant homes. Their website states they do cover vacant homes. Goes did not want to do the work it would take for a short term policy while the home sold. Very vague until questioned further about why exactly the policy was being cancelled. There were minor problems with the home (they have been fixed) that they claimed made it uninsurable. Chimney cap had fallen off during a storm, exposed wires after midamerican repaired them, and a tree branch that was hanging too low were the problems listed (they have been repaired).They only listed these problems after I had called and questioned them for the 2nd time. All he would tell me was that the home was "In rough shape". I told him they we were working on remodeling the home to prepare for selling. They admitted it would not be worth their time to refile for a new policy for vacant homes due to it being "short term". They had no problem cashing the checks for years and when their costumer needed them they did not do the work. Save your money and time and go elsewhere!!! If I could give them 0 stars I would.
They are so friendly I highly recommend goes !! Very good business !
Goes Insurance Inc is a US Insurance Agency based in Alta, Iowa. Goes Insurance Inc is located at 214 S Main St, Alta, IA 51002, USA.
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